Customer Service FAQs

Customer Service FAQs  

New York Department of Financial Services Notices

A recent Executive Order issued by Governor Cuomo, together with recent amendments to the insurance and banking regulations (the “regulations”) issued by the New York State Department of Financial Services (“Department”), extend grace periods and give you other rights under your certain insurance policies if you can demonstrate financial hardship as a result of the novel coronavirus (“COVID-19”) pandemic. See policy-specific details below.

 

Individual, Small Group or Student Blanket Comprehensive Health Notice
Life & Annuity Notice
Property & Casualty Notice